Legacy Payroll Data Retention Case Study: Arizona Diamondbacks

After more than 26 years running payroll and HR on UltiPro/UKG, the Arizona Diamondbacks needed a legacy payroll data retention plan that wouldn’t leave years of records behind or dump them into a system nobody could search. They used ResNav’s History Link to retain seven years of that data in a clean, searchable system. The result: no data loss, no added IT burden, and no extra cost to their HR team.

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How MLB's Arizona Diamondbacks preserved seven years of payroll and HR history through a system migration, without data loss or added IT burden.
How MLB’s Arizona Diamondbacks preserved seven years of payroll and HR history through a system migration, without data loss or added IT burden.

The Challenge: Legacy Payroll Data at Risk During a Platform Migration

The Arizona Diamondbacks ran payroll and HR on UltiPro/UKG for more than 26 years. When they moved to a new payroll platform, that switch put years of historical employee data and documents at risk. This included pay stubs, W-2s, and other records the HR team would need to pull long after the migration was complete. (The IRS requires employers to keep payroll tax records for at least four years, and many HR teams retain them even longer for audit and litigation purposes.)

For Joseph Walsh, the Diamondbacks’ Senior Vice President of People & Culture, this wasn’t a new problem. With 30 years in the industry, he’d seen it come up in every system migration he’d been part of. Legacy data either gets left behind, or it gets dumped somewhere dirty and hard to query.

“Over my 30 years, I’ve never really had a smooth way to get legacy data… that’s where I feel good about ResNav. My team who’s using it the most… they’re comfortable with it and they trust it. High integrity. We don’t feel like we’ve lost any data for the seven years we retained—it’s a great system for us.” – Joseph Walsh, Senior VP, People & Culture, Arizona Diamondbacks

The Solution: A Legacy Payroll Data Retention Platform Built for HR Teams

The Diamondbacks partnered with ResNav to solve this with History Link, ResNav’s historical records retention platform. It preserves and retrieves payroll data and documents from a prior system, so HR keeps access without keeping the old platform running.

“ResNav has a good product and service, something that frankly we didn’t know existed until our tech folks came upon it, and it fit the bill perfectly for our needs.” – Joseph Walsh, Senior VP, People & Culture, Arizona Diamondbacks

The Results: Seven Years Retained, Zero Data Loss

ResNav retained seven years of historical payroll and HR data and documents after the UKG/UltiPro migration. The HR team then completed a large lookup spanning what Joe described as “a lion’s share of old data,” without issues. They reported zero data or document loss. Monthly cost also stayed within budget, with no friction along the way. As a result, Joseph now introduces ResNav to HR contacts at other MLB teams going through similar platform transitions.

Why Legacy Payroll Data Retention Works Here

Four things make this system work day-to-day for the Diamondbacks’ HR team:

  1. Data integrity. The HR team hasn’t experienced data or document loss in the retained records.
  2. High team adoption. HR staff use History Link regularly and are comfortable with it.
  3. Continuity and self-serve. HR can still produce old pay stubs, W-2s, and other records on request, without filing an IT ticket.
  4. Two decades of experience with legacy systems. ResNav has supported major legacy payroll and HR platforms since 1999.

Let’s Solve Your Payroll Data Challenges

Don’t let data migration and compliance issues hold you back. Let’s connect to discuss how ResNav provides comprehensive support while transitioning your payroll and HR data and documents.

Frequently Asked Questions

How much legacy payroll data did the Arizona Diamondbacks retain?

The Diamondbacks retained roughly seven years of legacy payroll and HR data and documents from their prior UltiPro/UKG system using ResNav History Link.

Why did the Diamondbacks need a separate system for historical HR data?

When they migrated to a new payroll platform, the Diamondbacks risked losing easy access to years of pay stubs, W-2s, and other HR records. Rather than export that data into a hard-to-query dump, they used ResNav History Link to keep it clean, structured, and searchable.

Can HR teams retrieve old pay stubs and W-2s without IT support?

Yes. With History Link, the Diamondbacks’ HR team can look up and produce old pay stubs, W-2s, and other legacy records on request, without submitting an IT ticket.

What payroll systems does ResNav support for legacy data retention?

ResNav has supported all major legacy payroll and HR data platforms since 1999, including migrations from systems like UltiPro/UKG. 

Questions about your payroll & HR history?

Questions about your payroll & HR history?

Legacy Payroll Data Retention Case Study: Arizona Diamondbacks

Let’s solve your payroll data challenges.

Don't let data migration and compliance issues hold you back. Partner with ResNav for comprehensive support while transitioning your payroll and HR data operations.